Terms of service

Welcome to Hita Organic!
These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or purchasing from www.hitaorganic.com, you agree to these Terms. Please read them carefully before using our website or placing an order.

1. General Information

  • The website www.hitaorganic.com is owned and operated by Hita Organic (“we,” “us,” or “our”).

  • By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

  • We reserve the right to update, modify, or replace any part of these Terms by posting updates on our website. Continued use of the site means you accept any changes.

2. Use of Our Website

  • You must be at least 18 years old to use our website or make a purchase.

  • You agree not to use our products or services for any illegal or unauthorized purpose.

  • You must not transmit any worms, viruses, or harmful code that could affect our site’s operation.

3. Product Information

  • All our products are natural and cold-pressed oils, made without artificial additives or preservatives.

  • We strive to display product colors, packaging, and descriptions as accurately as possible. However, slight variations may occur due to natural differences or screen display settings.

  • Product availability and prices are subject to change without notice.

4. Orders & Payments

  • Orders can be placed through our website using available payment options.

  • We reserve the right to cancel or refuse any order due to errors in pricing, payment issues, or suspected fraudulent activity.

  • Once your order is confirmed and processed, no changes or cancellations can be made.

5. Shipping & Delivery

  • We aim to process and ship all orders promptly. Delivery timelines may vary depending on your location and courier services.

  • Hita Organic is not responsible for delays caused by courier partners, natural events, or incorrect shipping details provided by the customer.

6. Return & Refund Policy

  • No Refunds: We do not offer refunds once the product is successfully delivered.

  • Returns or replacements are only accepted in case of wrong, damaged, or defective products, reported within 48 hours of delivery.

  • For detailed conditions, please review our [Return & Refund Policy].

7. Intellectual Property

All content on this website—including text, images, logos, graphics, and product descriptions—is the property of Hita Organic and protected by copyright laws.
You may not copy, reproduce, or use any content without prior written consent.

8. Limitation of Liability

Hita Organic shall not be held liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or services.
All products are intended for external use only unless otherwise specified. Please read labels carefully before use.

9. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your information.

10. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Uttar Pradesh

11. Contact Us

If you have any questions about these Terms, please reach out to us at:
📧 hitaorganic@gmail.com
📞 +91-7800000609
📍 Hita Organic,Palia Lakhimpur, India